- Visit our website and navigate to the respective menu section.
- Browse our menus and select the items you want for your event.
- Choose your preferred date and time for delivery.
- During checkout, enter your contact information and delivery address.
- Select your preferred payment method and complete the order.
- Our sales representative will contact you to confirm the details of your order, using the contact information provided in the order form.
No, you do not need to create an account to order online. You can check out as a guest. However, creating an account allows you to save your information for future orders and track your order history.
Yes, during checkout, you will have a section to add any special instructions related to your order, such as delivery instruction, dietary restrictions or food allergies.
We accept Credit Card, Debit Card, PayNow, Bank Transfer.
Yes, we offer delivery for online orders. For delivery to Jurong Island and Town Area, please check in with us for the additional fee.
We do not offer self-pick up at the moment.
Our delivery fee is based on your menu order. The exact fee will be calculated during checkout.
We offer some customization options for certain dishes. Please see the menu descriptions for details or contact us directly to discuss your specific needs.
Yes, we can cater to some dietary restrictions. Please indicate your dietary needs in the special instructions section during checkout. For complex dietary requirements, we recommend contacting us directly to discuss the options.
Yes, you will receive an automatic confirmation email with your order details shortly after placing your order online and our sales representative will contact you to confirm the details of your order.
We understand plans can change! Please contact us as soon as possible at 6777-7183 or sales@rasel.com.sg if you need to make changes to your order. We will do our best to accommodate your request depending on the timeline and subject to our management approval.
Please refer to our full terms and conditions for detailed cancellation policies.